Second Lawsuit Filed in FC Against Mountain Comprehensive Care
By Roberta Cantrell
BSN Editor
A second lawsuit has been filed in Floyd County Court against Mountain Comprehensive Care by another former employee citing the same conditions as Rebekah Hall in the first lawsuit against the organization.
Rachel Williams, was a 14-year employee of Mountain Comp who was regional billing coordinator when she resigned in December of 2025.
Williams filed her lawsuit against MCC March 3 alleging she too was subjected to a hostile work environment after she refused to submit fraudulent bills to Medicaid and Medicare.
Both Hall and Williams claim their supervisors, including CEO Promod Bishnoi, instructed them to submit false billing codes to generate more revenue for the organization. Both alleged in their lawsuits the following claims:
Billing for services provided at a federally-qualified health center, when services were provided at a different location; Refraining from engaging with Medicaid and Medicare for inquiries or clarification of charges identified by Bishnoi as billable; Billing for services under the credentials of a licensed provider when they were not rendered by a licensed provider; Not correcting billing codes after the Covid pandemic to reflect that services were provided as “audio only; “Changing billing locations despite being told by the Financial and Billing departments that the action violated state law.
Both Hall and Williams also claim that after they refused to submit false billing codes and reported their concerns, they were subjected to retaliation constituting a hostile work environment, and that their subsequent resignations from Mountain Comp amounted to constructive discharges. In legal terms, a constructive termination is a situation when an employee is forced to quit due to an employer creating intolerable working conditions.
Williams resigned from her position on Dec. 12, one week after Hall resigned from hers.
“Despite my commitment, I was placed in a situation where I was asked to engage in billing practices that were unethical and fraudulent,” William wrote in her resignation letter. “Because these requests went against my personal and professional morals, I refused to participate. I, along with two other staff members, wrote a letter to the Board of Directors, and expected this to be handled by them. I have still not heard anything about this, nor have I been contacted for any questioning about the information I had on the complaint. Following that refusal and letter being sent, I experienced clear retaliation that created significant strain in my work environment.”
Williams is seeking damages for emotional distress, lost wages, attorney’s fees, and punitive damages.
MCC attorneys did file an answer to Hall’s complaint Tuesday, March 10, saying Mountain Comp and Mountain Plus deny that Hall was retaliated against or forced out of her job after reporting alleged improper billing practices. The organizations say Hall voluntarily resigned from her position on Dec. 5 and deny that any unlawful or fraudulent activity occurred. The responses also deny that the organizations violated any laws or created a hostile work environment and state that any actions taken regarding Hall were legitimate business decisions made in good faith.
Mountain Comp and Mountain Plus further argue that Hall’s complaint fails to state a valid legal claim and ask the court to dismiss the lawsuit and award the company its legal costs.
No answer has been filed on Williams’ lawsuit.