Kentucky Power Flood Restoration update for counties hit hard by flooding

Summary: A severe storm caused catastrophic flooding in eastern Kentucky leaving more than 18,000 customers without power on Sunday, Feb. 16. As of Tuesday morning, Feb. 17, more than 80% of customer power outages has been restored.

Currently, Floyd County has 318 customers without power. Estimated time for restoration is Feb. 19, by 11:30 p.m. Johnson County has 200 or less outages with an ETR of tomorrow night as well. The ETR for Martin County (182) is by Wednesday night. ETRs and outage information can be found at www.KentuckyPower.com/Outages. Customers can also sign up for text and email alerts at www.KentuckyPower.com/App to receive updates.

Many of the remaining outages are located in difficult to access areas which were heavily impacted by flooding. As of this morning, crews have reported 42 broken poles, 39 broken cross arms, 19 damaged transformers and 387 spans of wire down.

Kentucky Power planned for outages from this storm by having all employees and business partners on alert and prepared to work. In addition, hundreds of out-of-state line workers quickly joined in the restoration effort to bring the total number of personnel working to restore power in Kentucky Power’s service area to more than 800.

If you are using a portable or RV generator, please do not plug the generator into your circuit box. Please be sure to turn the generator OFF when crews are working in your area for their safety and yours. Additional safety tips can be found at www.KentuckyPower.com/Safety.

Kentucky Power cannot reconnect power for customers whose home or business is flooded until the electrical system passes inspection by a licensed electrician. If there is damage, an electrician will need to make repairs and obtain verification from the local building inspection authority before power can be restored.

Additional information can be found on the website, www.KentuckyPower.com.

Customers may call our Customer Operations Center anytime at 800-572-1113.

Restoration Information is also posted on Facebook and on X.