ARC to become Unison Behavioral Healthcare; Company still Amid Financial Woes and Lawsuits
By Roberta Cantrell
BSN Editor
Addiction Recovery Care (ARC) Employees, Clinical Staff and Administration Personnel received a company-wide memorandum on Friday, Oct. 16, stating that they will be transitioning to Unison Behavioral Healthcare.
The memo states that the transition will begin over the upcoming 90 days.
“We are pleased to announce an important milestone in the evolution of our organization. Over the next 90 days,
we will begin transitioning from the Addiction Recovery Care (ARC) brand to Unison Behavioral Healthcare (Unison).
This transition represents much more than a change in our company name or logo. It is an opportunity to
strengthen our organization, expand our vision, build upon the important work already being performed
throughout our facilities, and establish a unified healthcare organization committed to providing exceptional behavioral health and substance use disorder treatment services.” The memo stated.
“ARC has established a meaningful presence in Kentucky’s addiction treatment and recovery community. The dedication of our clinical professionals, counselors, administrative teams, and support staff has made a
difference in the lives of thousands of individuals and families.
As we move forward, we intend to preserve that commitment to patient care while creating a stronger, more integrated, and financially sustainable organization under the Unison Behavioral Healthcare name.”
Currently, ARC employees are facing payroll issues as delays in Medicaid reimbursements continue to affect the company’s cash flow.
In a statement by ARC Spokesperson, Vanessa Keeton, she verified the payroll issues.
“We recognize the challenges these delays have created for our employees and understand the importance of resolving this matter as quickly as possible. Our leadership team continues to work closely with state officials and financial partners to address the disruptions and restore normal payroll operations. Ensuring our employees receive their pay remains a top priority, and we are making every effort to remedy the situation as quickly as possible. While we cannot provide a definitive timeline at this time, we remain committed to keeping our employees informed as we work toward a resolution.”
To further add to their financial woes, VerusRX sued ARC, alleging the company owed nearly $1 million for services and saying it suspended prescription benefits over the unpaid balance.
VerusRX LLC, the Texas-based pharmacy benefit management company, filed the breach-of-contract complaint Sept. 28, in the U.S. District Court for the Northern District of Texas in Dallas. The company seeks $962,000 in damages, along with late fees, interest and attorney fees.
In that complaint, VerusRX stated they entered into a pharmacy services agreement with ARC effective Oct. 1, 2023. Under the agreement, VerusRX provided prescription benefit management services for ARC health plan members, including processing prescription claims, managing pharmacy networks and administering drug formularies.
VerusRX alleges ARC stopped making regular payments in Oct. of 2025, when the company’s third-party administrator, UMR, also discontinued payments on ARC’s behalf.
The complaint states VerusRX began billing ARC directly in Dec. of 2025, and made repeated attempts to collect the outstanding balance. ARC allegedly requested additional time to pay, citing a pending acquisition expected to improve its financial position.
The companies later agreed to an installment payment plan in March of 2026, agreeing that ARC would pay around $295,000 by March 27 and the remainder of what was owed by April 17. According to the complaint, ARC missed the first payment deadline.
VerusRX says ARC made a $25,000 payment on April 10, but no further payments were received. VerusRX alleges the outstanding balance continued to grow and that prescription benefits were suspended on June 30, 2026, because of nonpayment. The company says ARC owed approximately $962,000 when the lawsuit was filed.
The complaint seeks repayment of the alleged debt, contractual late fees of up to 1.5% per month on qualifying unpaid invoices, and recovery of legal costs and attorney fees.
As of yet ARC has not filed a response to the lawsuit.